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Manager, HR Operations

  • Victoria, British Columbia

 

 Job Posting
Manager, HR Operations Band 3

 

Manager, HR Operations – 18-Month Appointment

Classification: Band 3

Salary: $90,900.08 – 128,800.00

Job Type: Auxiliary Full-Time (18-month appointment)

Location: Hybrid, Victoria, BC

An eligibility list may be established for future vacancies.

 

Be part of a high-performing and rewarding organization that’s making a difference for people in B.C.

 

The Office of the Auditor General of B.C. (OAG) is an independent office of the legislature. Our team contributes to an effective and accountable provincial public service.

We dig deep into public sector financial statements through our audits, and we conduct performance audits of government programs and services. We report our work directly to the Legislative Assembly and to the people of B.C.

Recognizing our people have different personal needs, we support flexibility in how and where we work. We encourage a healthy work-life balance as you pursue top-notch work.

We are inclusive and respectful, promote strong, team-centered values, and provide great opportunities for career growth. We believe in supporting each other to learn and develop, offering professional development, education opportunities, and reimbursement for required professional dues.

Our comprehensive compensation package includes:

  • a compensation framework for salary progression opportunities;

  • four weeks of annual leave (to start);

  • winter holiday closure from December 25 to New Year’s Day;

  • extended health benefits and life insurance;

  • public service pension plan;

  • maternity, parental, and adoption leave salary top up; and

  • confidential employee and family assistance support.

Located in the heart of downtown Victoria, our office has modern collaboration spaces and great amenities. It includes a gym, private locker rooms and showers, indoor bike storage, complimentary hot drinks, an outdoor patio, and a sunroom with views of Victoria’s beautiful Inner Harbour.

The OAG is a great place to work. We regularly celebrate our achievements together, with engaging and exciting events. If you want to make a difference for people in B.C., you’ll fit right in here. Now is the time to join our team.

About the Role 

Reporting to the Director, Human Resources, the Manager, HR Operations oversees and delivers on human resources services across the organization, with accountability for talent acquisition, disability management, job evaluation, and HR systems administration for the organization.

The Manager leads the HR Operations team and is responsible for oversight, delivery and continuous improvement of HR processes that support organizational effectiveness and compliance. The role provides professional expertise and guidance to leadership and employees on human resources matters, ensuring alignment with OAG policies and B.C. public service standards.

Accountabilities

Talent Acquisition

  • Leads the planning, design and delivery of the organization’s talent acquisition strategies, ensuring alignment with OAG goals, values, and B.C. public service standards.

  • Provides strategic direction and expert advice to hiring managers on staffing approaches, compensation, and selection decisions.

  • Performs full-cycle recruitment for assigned competitions, advising hiring leaders, and coordinating all stages of the process. 

  • Reviews and approves competition documentation, including postings, assessments, and offers of employment.

  • Identifies and implements process improvements to enhance efficiency, candidate experience, and procedural consistency.

  • Lead implementation and integration of new HR technologies (e.g., applicant tracking system, assessment tools) by collaborating with IT and other teams to ensure seamless deployment, and alignment with strategic goals. 

  • Advises leaders on staffing strategies, classification alignment, and workforce planning considerations.

  • Provides advice and guidance regarding meritorious hiring practices; follows up and provides advice and recommendations to executive resulting from Merit Commissioner reports.

  • Manages engagement with third party recruitment agencies, including iniating requests, reviewing proposals, recommending vendors, and providing consultation throughout the process.

Job Evaluation and Organizational Design

  • Supports the job profile design, revision and classification process to ensure consistency, equity and organizational alignment.

  • Oversees the administration and continuous improvement of job evaluation, position management, and organizational design processes.

  • Coordinates with external consultants to facilitate job evaluation recommendations, providing insight and recommendation through position development and change.

  • Reviews and approves job profiles, ensuring alignment with organizational standards and classification frameworks.

Disability Management

  • Oversees administration of workplace accommodation and return to work programs, ensuring compliance with policy and legislative obligations.

  • Provides consultation and direction to leaders on complex accommodation and medical-related cases.

  • Coordinates with BC Public Service Agency regarding Short-Term Illness and Injury Leave (STIIP), Long-Term Disability (LTD), and return to work administration, seeking guidance and support from the Director, Human Resources as required.

  • Reviews and approves accommodation plans, liaising with employees and managers to ensure effective implementation.

  • Monitors case management trends and identifies opportunities for proactive intervention and prevention strategies.

Employee Relations

  • Provides advice and guidance to managers and employees on policy, legislation, and organizational procedures with the support of the Director, Human Resources.

  • Provides consultation and coaching to leadership on complex and sensitive employee matters.

  • Ensures consistency and fairness in the interpretation and application of HR policy, legislation and organizational procedures.

  • Supports leaders in addressing workplace issues proactively through advice, facilitation and capacity building.

HR Operations Team Leadership

  • Leads and develops a team of professional HR operations staff, fostering a collaborative, high-performing culture.

  • Oversees the implementation, administration and continuous improvement of HR systems and processes.

  • Establishes performance goals and monitors workload distribution across the HR Operations team.

  • Leads process improvement initiatives to enhance efficiency, compliance, and employee experience.

  • Ensures the effective integration of HR operations with learning and organizational development programs and initiatives.

  • Represents the office by recruiting, selecting, developing, mentoring and assessing staff.

  • Manages employee conduct, performance, and attendance and fosters a safe, positive work environment. 

Job Requirements

  • A bachelor's degree in human resources management or a related field. 

  • A minimum of 5 years progressive experience in a human resources management, including talent acquisition, disability management, employee relations, job evaluation, employee relations and other related experience.

  • Demonstrated human resources supervisory/leadership experience. 

Preferences

  • Preference may be given for additional related education in Human Resources, CPHR designation, or additional related post-secondary education.

  • Experience working in a comparable public sector human resources environment is considered an asset.

  • Preference may be given for experience with administrating PeopleSoft, Applicant Tracking Systems, and other related Human Resource Information System (HRIS).

Conditions

  • Must be eligible to work in Canada.

  • Successful completion of security screening requirements of the B.C. public service, which may include a criminal record check, and/or Criminal Records Review Act check, and/or enhanced screening checks as required.

  • Be flexible regarding ongoing changes in responsibilities, assignments, and corporate structures.

  • We support a flexible hybrid work environment. However, you must be able to work in the office when required by your supervisor. 

Please see the attached job profile for a full description of the accountabilities and required qualifications.

 

How to Apply

To be considered for this role candidates must submit the following:

  1. Cover letter

  2. Resume. Your resume must include whether you are eligible to work in Canada, and whether this is temporary.

Failure to provide the required documents listed above in PDF format will result in your application being unsuccessful.

Applications will be accepted until May 19, 2026 11:59 PM PDT.

We encourage candidates of all backgrounds and all abilities to apply. We invite candidates to ask for help if they need accommodations for the job application process.

For more information, please contact careers@bcauditor.com

Read the full job profile here.